Our mission is:

To create destinations of choice for people to trust and enjoy.

 

 

Mounties Group employs over 600 staff across seven registered clubs in the south western suburbs and on the northern beaches, servicing more than 100,000 members and many more guests each year.
 

What underpins our mission is a recognised set of values. It is the objective of employees to live and breathe the notion of SPARK. Not only is the spark a core element of the Mounties Group branding, it’s the personality and standard to which our Members and guests can expect from Australia’s leading group of clubs.

S


Service

Careers

P


Professionalism

 

A


Appearance

Staff

R


Respect

 

K


Knowledge

Cellar

Mounties Group Winner of:

NSW Business Chamber Awards 2014

Finalist for Employer of Choice – South West region

NSW Business Chamber Awards 2012

Winner for Employer of Choice – South West region

Clubs NSW Award for Excellence 2012

Winner – Outstanding People Management

Our People
 

With seven registered clubs, Ignite Health & Fitness Centre and a number of resorts, Mounties Group relies on a large workforce that has a focus on our SPARK objectives: Service, Professionalism, Appearance, Respect and Knowledge.

 

As one of the largest employers in each of the local government areas where our clubs are located, Mounties Group works with local schools, TAFE institutes and support agencies to provide work experience, work placement and job trials for those looking for work or to return to work.

 

In 2015, more than $500,000 was committed to the training of Mounties Group Staff; a testament to the group’s investment in its people and culture.

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Over 600 employees group wide

57 employees were recognised for a combined total of 550 years of service

170 new employees

41 languages spoken by our staff

A high concentration of permanent full time and part time employees (81%) who are supported by a casual workforce (19%)

A workface slightly favouring women (55%)

15,332 hours of training (total investment over $500,000)

62% decrease on previous years wages paid to workers compensation


Mounties Group Executive Management


Our management team prepares and guides the development of the Group’s processes and business operations and the Group’s common functions including Finance, Gaming and Marketing.
 

The team also devises organisation's strategy, budget, major procurements and as well as the employee relations it prides itself on.
 

Opportunity personified


Mounties Group prides itself on the training, experience and opportunities provided to its large workforce.
 

The following staff are just a few examples of how your career can progress at Mounties Group.
 

 

Cianne

Chris

Jon Brown

Lynda

Cianne McGuinness
 

Customer Service Manager- Mounties
 

Cianne begun her Mounties journey 18 years ago in 1998, commencing as a Gaming Attendant. It didn’t take Cianne too long before she was promoted to Gaming Team leader, then Beverage & Gaming Supervisor and now in her current role as a Customer Service Manager.
 

Why is Mounties Group a great employer?
 

Cianne believes Mounties embraces cultural diversity of both our staff and patrons. She feels Mounties is an employer who allows for the development of its staff and she has enjoyed seeing many staff progress through promotion or be cross trained into other departments.
 

In her own words ‘Mounties is a front runner in the industry in relation to technology and facilities and being in a management role, gives a feeling of pride and accomplishment when visiting other clubs for various meetings and courses, knowing that I am a "Mounties" team member.’
 

In my time at Mounties….
 

Cianne shares that in her time, she has seen many developments and changes throughout the club. From re-branding our name to new restaurants and total refit of our gaming and social areas of the club, let alone the new foyer areas, we are always moving forwards - there's always something happening.
 

Cianne highlights ‘I've met some amazing people during my time here and have been very lucky to have met some lifelong friends.
 

Having met these people and with our current team, coming to work, even when you know it's going to be a busy shift, is that much easier when you look at the positives of having wonderful people to work with.’

Chris Symes
 

Duty Manager- Harbord Diggers
 

Chris Symes joined our Harbord Diggers team in 2008 working as a Beverage & Gaming Attendant. Only meaning to be a casual role to support him whilst studying, Chris was enjoying his role and time at the Club. Chris then was cross trained into TAB before moving into our cash office and relieving as a Duty Manager. After learning the back of house operations, Chris was soon promoted to his current role of Full time Duty Manager in 2013.
 

Why is Mounties Group a great employer?
 

Chris explains that ‘Harbord Diggers and the Mounties Group is a great place to work because of the people and the great team environment. The club industry gives you a chance for your personality to shine and have a lot of fun while also learning a lot about yourself and others. I have definitely grown in my time with the organization.’
 

Most memorable moment?
 

Chris has been fortunate to have many memorable moments in his 8 years with Mounties Group. The one that stands out the most for him, is on ANZAC day, where Harbord Diggers holds one of the biggest 2-up events in the world. A lot of pride is taken on that day and it will always be special to the Club, Community and our staff.

Jon Brown
 

Operations Manager- Harbord Diggers
 

Jon Brown is one of many staff who have progressed through the ranks within Mounties Group. Working across 2 of our beautiful sites on the Northern Beaches, Jon commenced back in 2006 as a Beverage Attendant, before climbing the ladder to Supervisor, Duty Manager and into his current position as Operations Manager.
 

Why is Mounties Group a great employer?
 

Jon believes Mounties Group is a great employer, due to the many employment opportunities it provides to not just the community, but to the internal team with training and development to assist with growth and progression.
 

Most memorable moment?
 

Jon’s most memorable moment with Mounties Group has been of late, with the hard work put in for the upcoming redevelopment of Harbord Diggers.
 

Jon enjoys his role and his team and believes great role models are leading the way at Mounties, changing the future of the Club Industry!

Lynda Yutronic
 

Employment Relations Advisor
 

Lynda Yutronic commenced employment with Mounties in 2002 as a Beverage Attendant to earn some money whilst she was studying. It wasn’t long before Lynda was promoted to an Operations Shift Coordinator and later an Operations Supervisor across the Mounties & Mounties Bowling Club sites in 2004.
 

Whilst Lynda was concentrating hard on her HR related studies, she was fortunate enough to land the Roster & Assessment Coordinator role giving her great knowledge into the back of house operations of staff rostering and the Clubs Enterprise Agreement. Nearing the end of her studies, Lynda was successful in securing a permanent role in Employment Relations Department in her current role as Employment Relations Advisor.
 

Most memorable moment?
 

Lynda believes the most memorable moment for her has been in her current role, where she has had the opportunity to change the lives of many people in our local community by offering them employment opportunities with Mounties Group.
 

Why is Mounties Group a great employer?
 

Lynda expresses she feels Mounties is a great employer as she ‘believes it's often about the people you work with - that make the place you work. I work with a great bunch of people, therefore enjoy what I do!
 

In addition to that, Mounties offers:
 

Career Progression - Mounties Group has offered me several opportunities to progress in my career and has assisted me in achieving one of my goals, which was to gain a position in the HR industry.
 

Being recognised & rewarded!!

Mounties Group also has a great Rewards & Recognition Program and really do look after their staff. I think that's why we also have so many people stay with the business for 20, 25 and even 30 years!
 

Child minding facilities (for working parents)

As a working mother, it is quite convenient that we have child minding at our workplace and can therefore bring our children to work if we wish.

Learning & Development
 

We are proud of our culture and are committed to the continued growth of all our employees. We invest in your career, helping you develop and achieve your goals through on-the-job training, traineeships, work experience, online learning and formal accredited training.
 

On the job training
 

Mounties Group provides on the job training in all areas within the club, both front and back of house. Selected trainers are assigned to deliver on the job training to ensure consistency and standards are maintained.


Work experience
 

Mounties Group assists in providing staff who are completing tertiary qualifications the opportunity to undertake work experience within specialised areas such as Marketing, Human Resources and Finance.


Formal accredited training
 

Mounties Group also provides staff with the opportunity to complete accredited training such as Apply First Aid, Advanced Resuscitation, Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG).


Traineeships
 

From time to time, Mounties Group provides the opportunity for staff to undertake traineeships such as Cert III in Hospitality and Cert IV in Leadership and Management.

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Learn Connect (e-learning)
 

We are committed to giving you access to flexible learning solutions that suit your needs. Learn Connect is an online learning portal that allows you to complete training away from the workplace and at your convenience.

Training And Development 2015 

 

At Mounties Group, we recognise that the talent and diversity of our employees is the foundation of our success. We are commited to the continued growth and development of all our employees.
 

We provide training to employees to increase their skills, broaden their experience and enhance their future career opportunities.
 

Stats Mounties Group

Be Rewarded @ Work

 

Mounties Group encourages our people to develop and grow within the business. We understand that to recruit and retain great people we need to offer great rewards and benefits to staff. That’s why Mounties Group offers a range of benefits linked to your personal and career growth, work/life balance, health and wellbeing and more.
 

Remuneration
 

Mounties Group offers a range of competitive salaries and wages which are negotiated under various industrial instruments.
 

Performance rewards
 

Mounties Group recognises outstanding performance through various incentive arrangements. Our fantastic internal reward program acknowledges performance that goes above and beyond. It’s our way of saying thank you for contributing to our business. Mounties Group recognises staff that display all elements of the Service Delivery Standards, SPARK in their duties.
 

Service awards
 

Mounties Group recognises all staff that reach a milestone anniversary during their employment, in 5 year increments of 5, 10, 15, 20, 25 and 30 years of service. In acknowledgement of their service and as a token of our appreciation, each employee is awarded a gift for their dedication and commitment to Mounties Group.
 

Awards for Excellence
 

We hold an Annual Awards for Excellence event that recognises staff in that calendar year for their service, excellence and contribution to the organisation.
 

Employee Incentive Scheme
 

The Employee Incentive Scheme is a monetary bonus that rewards employees for meeting set financial and customer satisfaction targets. Eligible payments are made annual into employees’ accounts.

Awards


Salary sacrifice
 

Salary sacrificing is another way Mounties Group recognises and rewards your hard work. Salary sacrificing may enable you to maximise your tax effectiveness through sacrificing your salary or wage into benefits such as superannuation, life insurance and income protection.
 

On the spot rewards
 

Supervisors and Managers can issue staff with on the spot rewards to say thank you and recognise a job well done. These can be a note of thanks, movie tickets, vouchers or gift cards.

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Health & Wellbeing
 

Mounties Group is committed to the health and wellbeing of all our employees because we understand healthier people work harder, are happier, help others more and are more efficient. Based on responses from an employee survey conducted in 2015, Mounties Group have launched their corporate wellness program LIVE WELL, WORK WELL.
 

Health assessment
 

Twice a year, employees are given the opportunity to have a free health assessment conducted by one of our resident exercise physiologists. The health assessment includes blood pressure, waist circumference, risk profile for chronic disease and functional testing. If you wish to obtain a comprehensive evaluation of your results and further exercise prescription, you may purchase this in addition at staff rates.
 

Discounted group exercise classes
 

You are much more likely to have fun exercising in a group than working out on your own especially when you are starting out. Group exercise classes give you a great opportunity to exercise with people who have similar lifestyle goals and needs.
 

Wellness seminars
 

Mounties Group provides a range of free onsite seminars featuring different topics related to physical and emotional wellbeing to motivate you to lead a more healthy and active life.
 

Discounted gym membership
 

To help you maintain a healthy lifestyle and get in shape, Mounties Group offers discounted Ignite Health & Fitness Centre (based at Mount Pritchard) and
G-Fitness (based at Freshwater) memberships to staff.

 

Vaccinations
 

All staff have the opportunity to receive an Influenza (Flu) vaccination at no cost. The influenza vaccine is an annual vaccination using a vaccine that is specific for a given year to protect against the Influenza virus.

Pool


Discounted Wellness Products
 

To assist you on your path to health and wellbeing, you can find all you need and more at a discounted price at Ignite Health & Fitness. Pedometers, foam massage rollers and exercise balls just to name a few.
 

Employee Assistance Program (EAP)
 

Our employee assistance program is a professional, confidential counselling service for employees who face personal, family or employment related concerns.
 

Financial advice
 

We understand financial health is also important for total wellbeing so we have developed an initiative ‘Beat My Home Loan’ to help reduce the stress of identifying and securing the right loan products to suit your needs. Whether you are looking to restructure or top-up your existing facility, discussing investment opportunities or simply seeking an obligation free financial health check.

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